Administrator means 360insights
Program means the OWI Hub Program and all its component parts as the same may be amended from time to time.
Reward Points means points awarded to Users that will determine the company ranking.
Rewards means such reward items, digital media, gift certificates and gift cards (in physical or electronic form), prepaid cards and vouchers from the online catalog, that Users may redeem Truck Bucks to purchase, as shall form part of the Program.
User means each distributor who has accepted these Terms and Conditions of Use.
Website means the website at www.owihub.com
These Terms and Conditions of Use apply to Old World Industries LLC, Top Performers Program.
By accessing, transacting Reward Points and Truck Bucks, or using any aspect of the Program or Website, the User agrees to be bound by these Terms and Conditions of Use and the terms, conditions, disclaimers, and limitations of liability posted in the rewards page by the Administrator on the Website. Old World Industries LLC reserves the right to amend or update any of these Terms and Conditions of Use at any time without providing notice to the User. By using the Website, the User acknowledges that he or she has read and understood these Terms and Conditions of Use.
This Program is open to Users who are a resident in US and Canada and are 18 years of age or older at the time of entry. Users must obtain the prior permission of their employer to participate in this Program. This Program cannot be combined with any other Old World Industries LLC programs, offers or rebates.
The Program and its benefits are offered at the discretion of Old World Industries and its affiliated companies, and Old World Industries LLC has the right to terminate the Program or to change the Program terms and conditions (including these Terms and Conditions of Use), rules, benefits, conditions of participation or rewards levels, in whole or in part, at any time, with or without notice, even though changes may affect the value of the Reward Points (if used as part of the Program) already accumulated. It is the User’s responsibility to maintain his or her knowledge of these Terms and Conditions of Use.
[Users who participate in the Program as part of a sales incentive may not be able to obtain Points or Truck Bucks on all products or all sales.]
Employees of Old World Industries LLC its affiliated companies, advertising agencies, gift suppliers or other representatives, or members of the respective immediate families of such employees and anyone with whom such employees are domiciled are not eligible to participate in any sales related Program.
Each distributor must register on the program via www.owihub.com and accept the program terms and conditions.
Only principal owners are eligible to register per distributor.
Top Performers
Purchase eligible products to earn points.
Your points determine your company ranking. The overall ranking determines the winners.
Truckload promotion
Purchase eligible products to earn Truck Bucks
Truck Bucks can be exchanged for rewards within the online reward catalog
Old World Industries LLC is not responsible for lost, corrupted or delayed entries. Participation constitutes full and unconditional acceptance of these Terms and Conditions of Use. Any failure by a User to follow the rules of the Program or these Terms and Conditions of Use, any abuse of the Program, any conduct detrimental to the interests of either Old World Industries LLC or the Administrator, or any misrepresentation of any information furnished to Old World Industries LLC or the Administrator may result in the termination of his or her participation in the Program, the termination of the User’s account and the cancellation of accrued Reward Points and/or benefits.
This Program runs from January 1st 2022 until December 31st 2022 (inclusive).
The Administrator may collect personal data which each User provides when he or she registers for the Program. The purpose(s) for which such personal is collected and the way in which it is used is set out in the Privacy Policy found on the Website. By checking the ‘accept terms and conditions’ box on the Website, you agree to such use and acknowledge that you have read and accept the Privacy Policy.
Points will be awarded to each User based on purchases of eligible product.
A set number of points will be awarded for eligible products and unit of measure.
Throughout the year we may provide opportunities to earn bonus points on promotional products.
The points you earn will determine the company tier.
Your points will be up-dated every 3 weeks
The final points up-load will be on January 6th 2024.
From time-to-time Reward Points awarded or transacted may be audited and in the event that an audit reveals discrepancies or possible violations, the processing of further award redemption requests may be delayed pending completion of the audit and pending the outcome of any corrections to be applied.
Fraudulent use of accounts and Points on a User’s account will result in the account being immediately suspended. Fraudulent activity may result in the termination of the User’s account and the cancellation of accrued Reward Points, Rewards and/or benefits.
If you qualify for a prize, you will be notified by email.
A passport or other forms of travel documentation may be required for travel, you will be notified when booked. Any guest traveling without proper documentation will not be allowed to complete their experience, and no refund will be issued.
Truck Bucks will be awarded to each User based on purchases of eligible products. Truckload promotions will be live throughout the year. To be eligible you will simply need to register on owihub.com
A set number of Truck Bucks will be awarded for eligible products and unit of measure.
From time-to-time Truck Bucks awarded or transacted may be audited and in the event that an audit reveals discrepancies or possible violations, the processing of further award redemption requests may be delayed pending completion of the audit and pending the outcome of any corrections to be applied.
Users may opt to either:
Truck Bucks must be redeemed via the Website. Rewards, once chosen, can only be changed if the User contacts the Administrator’s customer service team at [email protected] within 24 hours of the redemption.
Truck Bucks will expire after 12 months of allocation to the User’s account unless redemptions are made within that 12-month period.
Fraudulent use of accounts and Truck Bucks on a User’s account will result in the account being immediately suspended. Fraudulent activity may result in the termination of the User’s account and the cancellation of accrued Truck Bucks, Rewards and/or benefits.
Reward Points may only be redeemed via the Website. Rewards, once chosen, can only be changed if the User contacts the Administrator’s customer service team at [email protected] within 24 hours of the redemption.
Reward Points cannot be redeemed for cash, check, bank deposit or any other kind of payment by OWI to the User.
Users may not pool, transfer or combine Truck Bucks with any other User or person in order to redeem Rewards.
Users may not combine cash, checks, bank deposits or any other kind of payment with Truck Bucks to redeem Rewards. Rewards can only be redeemed by using Truck Bucks.
Delivery is only available to the User’s country of residence.
In the case of a Reward not being available (whether through obsolescence, discontinuance, or lack of available stock or otherwise), either the Administrator or its supplier will contact the User within 7 days of placing the order and offer a replacement Reward of similar value. If the User does not wish to accept the replacement Reward, the original value of the Reward deducted from the User’s account will be re-credited.
The Administrator and its suppliers each reserve the right to remove or include any Reward from the range available to Users at its discretion and Users may not rely upon the continued availability of a Reward category or individual Reward.
The Administrator will endeavor to honor any Rewards that have already been ordered by a User prior to any price alterations.
The delivery of Rewards will be made to Users by the supplier(s) engaged by the Administrator. Shipping and delivery lead times vary but are not expected to exceed 25 business days. Wherever possible, the supplier(s) engaged by the Administrator will notify Users via email or by phone of a Reward’s shipment arrangement and status.
The delivery of all Rewards will be made to the address as supplied by the User or Old World Industries at the time of order. The delivery address for Rewards should be to an address where the Reward can be signed for if necessary. If a delivery is unsuccessful for any reason, the User will be responsible for supplying alternative delivery information to the supplier. Any costs of arranging re-shipment and handling of undelivered items will be passed on to the User or Old World Industries Lead times for any re-delivery will be at the discretion of the supplier.
Users must refuse delivery of damaged or broken Rewards if apparent before opening the package and the supplier must be advised by the User within 24 hours of the delivery date so that the supplier can investigate and, if authorized by the supplier, arrange for replacement Reward(s) to be shipped. If the package is opened and the Reward is then found to be damaged or broken then the supplier must be advised by the User within 24 hours of the delivery date so that the supplier can investigate and, if authorized by the supplier, arrange for replacement Reward(s) to be shipped. Any damaged or broken Rewards must be returned by the User immediately to the supplier in the original condition. The supplier will pay for return shipment and subsequent re-shipping of the Reward, subject to continued availability. The supplier will only offer a replacement for Rewards that are damaged or broken when received by the User. For Rewards that are not damaged or broken but are not in working condition or faulty, the supplier will not replace the Reward, but will assist the User in contacting the manufacturer to facilitate after-sales support.
Each User acknowledges that some Rewards are not returnable and non-refundable (e.g. items with a customized aspect or which are made to order, perishable goods such as flowers/food or personal items such as jewelry or cosmetics). The supplier will not accept returns for apparel that has been worn.
Once the Reward has been received by the User, provided there is no damage or fault at the time of delivery, the User accepts all risks for the Reward and will need to contact the manufacturer if a fault develops at a later stage as per the manufacturer’s warranty terms and conditions.
Gift card and gift certificates may not be returned unless the return is due to the incorrect distribution by the supplier. All gift cards and gift certificates will be dispatched by the supplier according to the information provided by the User. The Administrator will have no responsibility for any gift certificates or gift cards that are lost or stolen once delivered. Where a User reports a voucher or gift card as lost or stolen, the Client acknowledges that a fee may be deducted from the balance of the card for the issuance of a replacement. The Administrator is not liable for any refusal of a retailer to deactivate or provide credit or replacement of a lost or stolen gift card or voucher.
Gift cards and gift certificates that are lost or stolen in transit must be reported by the User to the Administrator customer service team immediately.
Gift cards and gift certificates may not be transferred or re-sold by a User to any third party, whether for payment or free of charge.
Orders for gift cards and gift certificates may be fulfilled with a single card for the value redeemed or in multiples of a smaller denomination.
For orders of Rewards shipped by tracked delivery, the supplier will provide a proof of delivery document or other supporting information within 2 weeks upon inquiry of any order disputes. Courier companies will only normally provide proof of delivery for a period of up to 2 to 3 months. Users must report any order disputes as early as possible. If any order dispute is raised after 2 months from the date of shipment, proof of delivery documents may not be available and neither The Administrator nor its supplier(s) will accept any liability to the User in respect of any such dispute.
Old World industries or the Administrator reserves the right in its sole discretion to cancel or suspend the Program at any time.
Users will be given written notice of Program termination and all Reward Points must be redeemed within 30 days following such written notice. Any Reward Points not redeemed in accordance with the foregoing will be forfeited.
Save as set forth above, no correspondence will be entered into regarding either this Program or these Terms and Conditions of Use. In the unlikely event of a dispute, Old World Industries LLC decision shall be final. Old World Industries LLC and/or the Administrator reserve(s) the right to amend, modify, cancel or withdraw this Program at any time without notice.
Old World Industries LLC and/or the Administrator cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Users in this Program agree that Old World Industries LLC and the Administrator will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a Reward, or from participation in this Program. Nothing in this clause shall limit Old World Industries LLC or the Administrator’s liability in respect of death or personal injury arising out of its own negligence or arising out of fraud.
This Program is administrated by 360 Insights
Old World Industries, LLC
3100 Sanders Road, Suite 500
Northbrook, Illinois 60062
